IT Support / Systems Analyst Jobs in BC
13 open positions in British Columbia
user support technician
Techno Way Installation ltd.AbbotsfordPermanent employment Full time
Education: Secondary (high) school graduation certificate. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Provide customer service. Experience: 1 year to less than 2 years.
systems support representative
Millennium Pacific GreenhousesDeltaPermanent employment Full time
Education: Bachelor's degree. Information technology. Computer software engineering. Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Supervision: 3-4 people. Security and safety: Criminal record check. Transportation/travel information: Own transportation. Own vehicle. Work conditions and physical capabilities: Fast-paced environment. Tight deadlines. Attention to detail. Ability to distinguish between colours. Sitting. Combination of sitting, standing, walking. Standing for extended periods. Bending, crouching, kneeling. Personal suitability: Accurate. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Judgement. Organized. Team player. Ability to multitask. Time management. Honesty. Screening questions: Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Employment terms options: Evening. Flexible hours. Morning. Experience: 5 years or more. Employment terms options: Night. On call. Day. Weekend. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Bonus. Group insurance benefits. Life insurance. Other benefits: Free parking available. Paid time off (volunteering or personal days). Parking available. Travel insurance. Support for persons with disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Applies accessible and inclusive recruitment policies that accommodate persons with disabilities . Support for newcomers and refugees: Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Supports newcomers and/or refugees with foreign credential recognition. Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Does not require Canadian work experience. Support for youths: Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for Veterans: Provides awareness training to employees to create a welcoming work environment for Veterans . Supports Veterans in translating their military skills and experience into the language of the civilian job market . Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Applies hiring policies that discourage age discrimination . Provides staff with awareness training to create a welcoming work environment for mature workers .
user support technician
OMIKAN TECHNOLOGIES INC.DeltaPermanent employment Full time
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Provide customer service. Experience: 1 year to less than 2 years. Workplace information: Hybrid.
deskside support technician
OMIKAN TECHNOLOGIES INC.DeltaPermanent employment Full time
Education: College/CEGEP. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Computer and technology knowledge: Internet. Servers. Desktop applications. MS Office. MS Windows. Work conditions and physical capabilities: Tight deadlines. Repetitive tasks. Attention to detail. Sitting. Personal suitability: Accurate. Ability to multitask. Time management. Experience: 2 years to less than 3 years.
technical support analyst - systems
City of LangleyLangleyPermanent employment Full time
IT Support Specialist Regular Full-timeFinancial Services DepartmentCompetition #26-32 Langley City, a community with a population of approximately 35,316, is positioned in a rapidly growing area is strategically located in Metro Vancouver and has a vibrant community spirit and an inspiring vision of being ?The Place to Be? now and in the future. Langley City has all the amenities of any urban centre in very close proximity: great shopping, 300 acres of parks, world-class educational institutions, and entertainment facilities. We have an exciting opportunity for a Regular Full-time IT Support Specialist, to join our Information Technology Division, part of the Financial Services Department, and support the delivery of new and innovative technology across the City. Reporting to the Manager of Information Services, the IT Support Specialist will maintain and enhance the performance of the City?s IT service desk and will be responsible for the deployment of computer hardware and software, application system configurations, maintenance of security standards on computer systems , coordinating with vendors on software and hardware maintenance, technical support for key computer applications including Microsoft 365 Applications, production deployments, and support of business processes. The successful candidate will demonstrate excellent customer service skills while working closely with vendors, internal City departments, and technical staff on issues involving Windows operating systems, patch management, business continuity requirements, network connectivity, system security and other activities necessary to maintain and enhance IT service delivery. The IT Division may also have casual opportunities available to support IT service delivery. Candidates who are not selected for the regular full-time position may be considered for casual work. The ideal candidate will have considerable knowledge in the following: Microsoft 365 Applications and Services, VoIP phone systems, Virtual meeting software and Document Management Systems. Microsoft Windows Workstation and Server Environments, Backup and Storage systems, Hyper-V virtual machines and SaaS environments. Principles, methods and practices used in the installation and operation of computer hardware, network systems, software and operating systems. Practices and procedures used in the identification and resolution of hardware and software issues in operating systems, and communication devices. System analysis and troubleshooting techniques along with the methods and principles used in training users on hardware and software applications. Information technology best practices and organizational policies. Microsoft Azure, Active Directory, Microsoft Exchange, Microsoft Sentinel, Microsoft 365 services such as Intune, SharePoint, OneDrive and Teams. See full job description details at www.langleycity.ca/careers RATE OF PAY: Pay Grade 22 - $39.55 to $41.72 per hour (2024 CUPE rates) and a comprehensive benefits package is included. HOURS OF WORK: 35 hours per week, Monday to Friday. Completion of a technical diploma in Computing and Information Technology plus two years related experience or Grade 12 supplemented by relevant courses in computer systems and applications; or an equivalent combination of training, certifications and experience is desired. A valid Class 5 BC Driver?s Licence is required. If you would like to join a team committed to building a vibrant, healthy, and safe community together with current and future generations we invite you to apply. Please visit www.langleycity.ca/careers to submit your cover letter, resume, and a copy of your Personal Driving Record that has been obtained within six months of your application date. (Contact ICBC or the driving authority where you reside to obtain your Personal Driving Record. Select the five-year option if obtaining online.) This posting will remain open until filled. Langley City appreciates the intere
user support technician
Edge Acoustics Ltd.LangleyPermanent employment Full time
Education: College/CEGEP. Tasks: Give access to computer networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Perform Web-server backup and recovery operations. Provide problem-solving services to network users. Install software and hardware and configure operating system software in preparation for testing. Troubleshoot problems related to equipment. Experience: 2 years to less than 3 years. Health benefits: Health care plan.
user support technician
City of Port MoodyPort MoodyTerm or contract Full time
I.S. Service Desk Specialist(TFT) - Job ID J0826-0060Job Type: Temporary Full-TimeLocation: Port Moody, British Columbia, CanadaDescription:The City of Port Moody has an opportunity for an I.S. Service Desk Specialist who takes initiative and is an excellent team player to join our team on a temporary full-time basis. This position reports to the I.S. Infrastructure Supervisor and will respond to day-to-day service desk requests, providing support and technical assistance to staff.This position will: Respond to service desk requests, providing hardware, software and networking support Allocate new hardware, software and infrastructure components Create user accounts and maintain security groups Acquire, review and change existing hardware and software configurations Develop efficient procedures to manage repetitive tasks Create and update technical and end user documentation Assist with data backups Deploy and program telephony handsets Troubleshoot multifunction printers Maintain and deploy mobile devicesQualifications: Two year technology diploma with a focus on networking technology and computing infrastructure Minimum 2 -3 years of related experience working with computer systems in a service desk role Knowledge of IP networking, IP telephony, Active Directory, Windows Server, Windows desktops and peripherals Demonstrated familiarity with current technological developments and trends Valid Class 5 Driver's LicensePlease note that employment with the City of Port Moody is subject to the receipt of a satisfactory police records check and also a satisfactory drivers' abstract. The City of Port Moody strives to be an employer of choice and offers an excellent benefits package as well as professional development opportunities.APPLY NOW
computer technician
James and Sons Electric Ltd.QuesnelPermanent employment Full time
- 3+ Years on the job experience in troubleshooting, repairing and servicing PC's. - Experience with Windows (both older and current versions). - Strong background and experience in networking MS Windows Server. - Experience in wireless networking. - Strong problem solving skills. - Demonstrated skills in working in an unsupervised environment. - Demonstrated skills in customer service. - Good communication skills (written and oral). - Minimum education required - A+ certified. Job Types: Full-time, Permanent Pay: $28.00-$32.00 per hour
help desk technician
Cronometer Software Inc.RevelstokePermanent employment Full time
Education: College/CEGEP. Screening questions: Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Experience: 2 years to less than 3 years. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Bonus. Life insurance. Registered Retirement Savings Plan (RRSP). Stocks/shares. Long term benefits: Maternity and parental benefits. Other benefits: On-site amenities. Other benefits. Team building opportunities.
user support technician
Surrey MitsubishiSurreyPermanent employment Full time
Education: College/CEGEP. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Provide customer service. Manage incidents. Experience: 2 years to less than 3 years.
user support technician
City of VancouverVancouverPermanent employment Full time
Information Technology AssistantRequisition ID: 46927Company: Vancouver Public LibraryAbout the Vancouver Public LibraryVancouver Public Library is a place where learning, joy, community, and recreation (see also: fun) come together. This is where we introduce people to the ideas and information that could change their lives and where everyone is truly welcome.We are the third largest public library system in Canada, with more than 800 staff members offering services at 21 locations across the city. We lend over 5 million items per year to our community, including books, streaming content, musical instruments, and more. Nearly 200,000 people attend our programs and events to learn, be inspired, and connect with others.We are looking for positive people with excellent customer service skills, who can confidently and respectfully deliver library services to our incredibly diverse communities. We are constantly evolving to meet the changing needs of the public; being adaptable and open to learning will help you as you start your career with VPL.Does this sound like you? This innovative, inclusive, and rewarding workplace could be the next step in your career journey, so reach out to us today.Worksite: Information Technology AssistantRole Type: This is an in-person position located in beautiful Vancouver, BC and the incumbent will be working from the Central Library in downtown Vancouver.Job Summary: The IT Help Centre provides a single point of contact for Vancouver Public Library staff for all information technology and telecommunications support services. The IT Assistant provides a high level of professional customer service through a variety of telephone and e-mail interactions. This involves analytical and technically oriented troubleshooting work to provide support for computer applications, telecommunications devices, computer hardware and network communication equipment. Considerable independence of judgment and action is exercised within established operating procedures and a framework of established guidelines to assist in determining the business clients? needs and to take appropriate actions to facilitate the call completion to the clients? satisfaction in the technical and operational aspects of the work.The IT Assistant is also responsible for supporting the lifecycle of desktop and laptop computers and peripherals. Where issues cannot be resolved remotely, the position provides in-person assistance to establish the cause of a problem or deliver, install and configure replacement equipment. Unusual complex and contentious matters are referred to superiors. The position occasionally works alone. Work performance is reviewed by supervisor in terms of effectiveness of services and the attainment of desired service objectives.VPL?s IT Help Centre handles requests and enquiries from internal businesses clients of the Library, internal Library managers, and departmental Subject Matter Experts including public service staff, external vendors and support partners. The Help Centre occasionally provides direct support to members of the public.Job Requirements:Education/Qualifications: Completion of the certificate program in computer sciences or related discipline at a technical institute or community college plus sound related experience; OR an equivalent combination of training and experience. Minimum 6 month?s experience working in a library public service or IT support role.Experience: Experience working in a library and working directly with library system applications and other technologies used in public libraries. Demonstrated experience in a position of responsibility requiring independence of judgment. Experience working in a call centre is an asset. Experience working in a public sector or service oriented environment an asset. Asset to have Client/Customer Service Certificate or equivalent. Asset to have IT Help Desk Certificate or equivalent. Must hold a valid driver?s license for the province of British Columb
technical support agent
Southside Processing IncVancouverPermanent employment Full time
Education: College/CEGEP. Tasks: Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Manage incidents. Personal suitability: Accurate. Excellent oral communication. Organized. Time management. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Are you currently a student?. Do you have experience working in this field?. Employment terms options: Early morning. Government programs: Recognized employer. Employment terms options: Flexible hours. Experience: Experience an asset. Support for youths: Participates in a government or community program or initiative that supports youth employment. Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth.
application support analyst
Study 2020 Consulting INCVancouverPermanent employment Full time
Education: College/CEGEP. Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Experience: 1 year to less than 2 years. Employment terms options: Morning. Day.
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