IT Support / Systems Analyst

technical support agent

Southside Processing IncVancouver, BCPermanent employment Full time30 hours per week$33.00Posted July 21, 20261 vacancy(ies)

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Education

: College/CEGEP. Tasks: Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Manage incidents. Personal suitability: Accurate. Excellent oral communication. Organized. Time management. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Are you currently a student?. Do you have

Experience

working in this field?. Employment terms options: Early morning. Government programs: Recognized employer. Employment terms options: Flexible hours.

Experience

an asset. Support for youths: Participates in a government or community program or initiative that supports youth employment. Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth.

Skills & keywords highlighted above

WindowsLinuxmacOSActive DirectoryOffice 365ticketing systemnetwork troubleshootingVPNhardwareHelp Deskcommunicationteamworkproblem-solvinganalyticalleadershipproject managementtime managementcustomer serviceattention to detailcritical thinking

Important disclaimer

This posting is summarized for research purposes. Always confirm details, including designation status and funding eligibility, directly with the employer and official sources before applying or enrolling.

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