systems support representative

: Bachelor's degree. Information technology. Computer software engineering. Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Supervision: 3-4 people. Security and safety: Criminal record check. Transportation/travel information: Own transportation. Own vehicle. Work conditions and physical capabilities: Fast-paced environment. Tight deadlines. Attention to detail. Ability to distinguish between colours. Sitting. Combination of sitting, standing, walking. Standing for extended periods. Bending, crouching, kneeling. Personal suitability: Accurate. Efficient interpersonal

. Excellent oral communication. Excellent written communication. Initiative. Judgement. Organized. Team player. Ability to multitask. Time management. Honesty. Screening questions: Are you available to start on the date listed in the job posting?. Do you have

working in this field?. Employment terms options: Evening. Flexible hours. Morning.

: 5 years or more. Employment terms options: Night. On call. Day. Weekend. Health

: Dental plan. Disability

. Health care plan. Paramedical services coverage. Vision care

. Financial

: Bonus. Group insurance

. Life insurance. Other

: Free parking available. Paid time off (volunteering or personal days). Parking available. Travel insurance. Support for persons with disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Applies accessible and inclusive recruitment policies that accommodate persons with disabilities . Support for newcomers and refugees: Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Supports newcomers and/or refugees with foreign credential recognition. Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Does not require Canadian work

. Support for youths: Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for Veterans: Provides awareness training to employees to create a welcoming work environment for Veterans . Supports Veterans in translating their military

and

into the language of the civilian job market . Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Applies hiring policies that discourage age discrimination . Provides staff with awareness training to create a welcoming work environment for mature workers .