IT Support / Systems Analyst

user support technician

OMIKAN TECHNOLOGIES INC.Delta, BCPermanent employment Full time35 hours per week$36.80Posted August 04, 20261 vacancy(ies)

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Education

: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Provide customer service.

Experience

: 1 year to less than 2 years. Workplace information: Hybrid.

Skills & keywords highlighted above

WindowsLinuxmacOSActive DirectoryOffice 365ticketing systemnetwork troubleshootingVPNhardwareHelp Deskcommunicationteamworkproblem-solvinganalyticalleadershipproject managementtime managementcustomer serviceattention to detailcritical thinking

Important disclaimer

This posting is summarized for research purposes. Always confirm details, including designation status and funding eligibility, directly with the employer and official sources before applying or enrolling.

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