IT Support / Systems Analyst

user support technician

Surrey MitsubishiSurrey, BCPermanent employment Full time35 hours per week$39.00Posted July 31, 20261 vacancy(ies)

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Education

: College/CEGEP. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Provide customer service. Manage incidents.

Experience

: 2 years to less than 3 years.

Skills & keywords highlighted above

WindowsLinuxmacOSActive DirectoryOffice 365ticketing systemnetwork troubleshootingVPNhardwareHelp Deskcommunicationteamworkproblem-solvinganalyticalleadershipproject managementtime managementcustomer serviceattention to detailcritical thinking

Important disclaimer

This posting is summarized for research purposes. Always confirm details, including designation status and funding eligibility, directly with the employer and official sources before applying or enrolling.

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