medical office assistant

*Terra Nova Medical* is a family practice organization. We are currently hiring *1 Medical Office Assistant (MOA)* at our *Terra Nova Vernon Clinic*. The ideal candidate for this role is a successful team player with

multitasking in a dynamic, fast-paced work environment, and has open availability. This is an exciting opportunity to be part of a healthcare team that values quality patient care and team collaboration. *

and Duties* * Deliver the highest level of customer service both in person and over the phone. * Welcome, greet, assist, give direction to clients/patients. * Schedule and confirm medical appointments, schedule clients for tests and follow-up appointments. * Receive and make phone calls, send faxes, send emails, create referrals. * Receive and communicate messages for medical staff and patients. * Maintain accurate electronic medical records: update addresses, phone numbers, personal information. * Assist health care providers in measuring height and weight for patients. * Perform office-related duties, both clerical and administrative, to ensure services are provided efficiently and effectively. * Demonstrate knowledge of medical terminology. * Prepare and coordinate client consultations, laboratory, x-ray and other diagnostic tests ordered by health care providers. * Coordinate submitting referrals to specialist offices and hospitals. * Assist in assessing the quality of patient/client care. * Follow organizational guidelines and protocols;

participate in implementing organizational protocols. * Comply with all privacy and confidentiality guidelines, including HIPAA regulations. * Perform other duties that may be assigned as required. *

and

:* * Completion of Grade 12 * Strong organizational and interpersonal

. * Excellent communication

and a customer service-oriented approach. * Familiarity with medical terminology and healthcare environment is an asset but not required. * Proficient in the use of computer programs and medical software. * Able to multitask and handle pressure during busy periods. * MOA

is an asset. * Familiarity with Juno/Arya EMR is an asset. * Working knowledge of Microsoft Word and Excel. * Minimum typing speed of 50 WPM with high accuracy. * Fluent in spoken and written English *We offer :* * Competitive salary based on

and job duties. * An excellent opportunity to be mentored by a dedicated training team. * The chance to be part of the expansion of an established medical clinic brand into a larger organization. At Terra Nova Medical Clinic, we believe in providing high-quality patient care while supporting our staff in their career growth. We are excited to welcome a new member to our team. If you're a team player who's willing to learn and contribute to a positive work environment, we would love to hear from you. *Hours:* 40 per week, with a 30-minute unpaid meal break. *Important note:* *This is a temporary coverage position for approximately one month, from November 2 to December 6*. Only shortlisted applicants will be contacted directly by phone during our recruitment process. We do NOT send any messages or request that you download any applications. Job Types: Full-time, Permanent Pay: $25.00 per hour Ability to commute/relocate: * Vernon, BC V1T 1P1: reliably commute or plan to relocate before starting work (required) Application question(s): * When are you available to start? * Have you been referred by someone working in Terra Nova Medical Clinics, if yes, please provide the name. Work Location: In person