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front desk agent

Prestige Hotels and ResortsPrince Rupert, BCPermanent employment Full time$20.00Posted August 05, 20261 vacancy(ies)
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Prestige Oceanview Hotel in Prince Rupert, BC is looking for full-time and part-time Front Desk Agents (also known as Guest Services Agents). *Who are we?* We are more than a hotel chain. We are B.C.?s finest family-owned chain of resorts, hotels, and inns. Delivering superior guest

Experience

s with a personal touch, hard work, and kindness is at the forefront of our company values. Read our story at: https://www.prestigehotelsandresorts.com/about-us/our-story/ *What is in it for you?* * Be a part of a company that wants to make a difference in BC communities (visit our website to read about our love for JoeAnna's House and our Go Green Program) * Competitive hourly wage ($20 per hour) * Restaurant and hotel discounts *Duties &

Responsibilities

* * Provides courteous and professional guest services * Utilizes instinctive upselling techniques and negotiate rates to maximize revenue and occupancy levels * Maintains order and cleanliness at the front desk * Handles guest accounts * Assists guests on arrival, departure and during their stay * Operates the telephone console * Processes reservation and cancellation requests * Performs other duties as directed by the General Manager *What does an ideal candidate look like?* * Excellent communication and customer service

Skills

* Front desk

Experience

is an asset but NOT required * Must be willing to get Basic First Aid * Available to work evenings and weekends * *Must be legally entitled to work in Canada* Pay: $20.00 per hour Application question(s): * Do you currently live in Prince Rupert? Work Location: In person

Skills & keywords highlighted above

communicationteamworkproblem-solvinganalyticalleadershipproject managementtime managementcustomer serviceattention to detailcritical thinking

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